We do not retain your credit card information after your order is completed; it is submitted directly to our payment gateway partners for payment processing. Every credit card transaction on Departure occurs within a secure environment. Your card details will be protected using the PCI DSS Compliance (The Payment Card Industry Data Security Standard ) used by Omise.
No. Unfortunately, once the order has been placed, you may not change your payment method.
Shipping & Delivery
Yes. If you meet one of the condition below, you can enjoy the free shipping!
• Buy at least 1 luggage
• Spend 8000฿ or more
Note: The free shipping condition may be affected by promotions.
You will receive your order in 2-5 working days after you have received the order confirmation email / SMS. This timeline might be longer if you have ordered outside of Thailand.