Features & Details
1-year FREE Exchange – You can get a brand-new luggage with the same SKU as you purchased if the shell is broken in the first year.
5-year FREE Repairing – We offer 5-year FREE of charge repairing for functional parts. The damage of functional parts which caused by carriers (e.g. Airlines) are included.
Lifelong FREE Defects – We offer lifelong FREE of charge for manufacturing defects in material and craftsmanship. ‘Lifelong’ is defined as the lifetime of the product not of the purchaser
Lifelong On-demand Parts Repairing – Most of the luggage parts will never be short for a lifelong period.
Short repairing time: We provide short repairing service to make sure your trip will not be delayed. Most of the repairing will be done within 10 business days.
Shipping Cost: You are responsible for the cost of shipping your bag to us or bring it to our store. However, we will ship your bag back to you FREE of charge.
Click here for more details
Departure Thong Lor store soft opening started operating!Departure is pleased to have the opportunity serving you all!